1. No Refunds

All payments made on ListGrow are final and non-refundable, regardless of the reason. This applies to:

• Campaign pool joins (free or paid)
• Subscriptions (monthly, quarterly, or annual)
• Credits, rewards, or promotional purchases
• Add-on services, verification, or badges

Once payment has been processed, no refund, reversal, or chargeback will be issued.

2. Acknowledgement Before Payment

By making a payment on our platform, you confirm that you:

• Understand you are purchasing access to a campaign or subscription, not guaranteed results
• Accept that user-submitted contacts may vary in quality, accuracy, or responsiveness
• Agree that you are not entitled to a refund if the outcome does not meet your expectations

3. Non-Delivery Situations

If a technical issue prevents delivery of services (e.g., failure to generate or send pool contacts), we will:

• Investigate and attempt to resolve the issue promptly
• At our discretion, provide service credit (e.g., access to a future pool), but not a monetary refund

4. Fraudulent or Abusive Payments

Any attempt to dispute or charge back a legitimate payment will result in:

• Immediate suspension or termination of your account
• Blacklisting from future campaigns
• Legal action if necessary

5. Subscription Cancellations

• You may cancel a subscription at any time through your dashboard or by contacting support
• Cancellation stops future billing but does not entitle you to a refund for any prior payments
• Access to subscription benefits continues until the end of the current billing cycle

6. Governing Law

This Refund Policy forms part of our Terms & Conditions and is governed by the laws of Nigeria, applicable internationally.

7. Contact Us

If you have questions about this Refund Policy, please contact us at: